We are hiring for an entry-level Scheduling Coordinator. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key. A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth. Recent college graduates and entry-level professionals are encouraged to apply. No experience is required.
Job Type: Full-time
Salary: $35,000.00 to $45,000.00 /year
Paid time off
Monday to Friday
Responsibilities for Scheduling Coordinator
Provide professional, friendly customer service at all times
Confer with customers by telephone or in person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
Communicate appointment details with clients and answer questions as needed
Coordinate the scheduling of appointments and consultations
Manage logistical details for services and paperwork
Maintain records and client contact database
Check to ensure that appropriate changes were made to resolve customers' problems
Determine charges for services requested, collect deposits or payments, or arrange for billing
Transferable Skills for Scheduling Coordinator
Concern for others - express sensitivity to others' needs and feelings and be understanding and helpful on the job.
Discretion - act with prudence and circumspection, especially in the handling of confidential and private documents/data
Customer service orientation - proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
Self-control - Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situation.
Critical thinking - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Requirements for Scheduling Coordinator
Katapult Network is an equal opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.